Frequently Asked Questions

Everything you need to know about our premium dog gear and apparel.

How do I determine the correct size for my dog?

We provide a detailed sizing chart on every product page. Please measure your dog's girth and neck circumference carefully to ensure a comfortable and secure fit for our harnesses and apparel.

What is your return and exchange policy?

We offer a 30-day return policy for items in new, unused condition with original packaging. If the size isn't right, we are happy to facilitate an exchange to ensure your dog has the perfect fit.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Once your order is processed, you will receive a tracking number via email to monitor your delivery.

Are EzyDog products covered by a warranty?

Yes, all our products come with a 12-month warranty against manufacturing defects. This does not cover damage caused by chewing, normal wear and tear, or misuse.

How should I clean and maintain my EzyDog gear?

Most of our products can be hand-washed using mild detergent and air-dried. For heavy-duty gear, we recommend rinsing with fresh water after use in salt water or muddy conditions to prolong the life of the materials.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.